[{"data":1,"prerenderedAt":18},["ShallowReactive",2],{"kQBndsa487":3},{"code":4,"msg":5,"data":6},200,"success",{"title":7,"abstract":8,"content":9,"id":10,"category":11,"keywords":11,"create_uid":12,"update_uid":13,"delete_uid":14,"create_time":15,"update_time":16,"delete_time":17,"pre":17,"next":17},"User Agreement","","\u003Cdiv style=\"background-color: #f8f8f8; border-radius: 8px; padding: 8px 16px;\">\n\u003Cp style=\"color: #86909c; margin: 0; font-size: 14px; text-indent: 2em;\">This document/service/product is provided by Colawallex Network Technology Limited and its affiliates (hereinafter referred to as \"the Company\"). The websites and apps operated by the Company are collectively known as \"ColawalleX\". We recommend that you review the relevant terms and conditions on ColawalleX's official website before using its services and apps.\u003C/p>\n\u003C/div>\n\u003Cp style=\"text-align: center; font-size: 28px; font-weight: 600; color: #1d2129; line-height: 40px;\">\u003Cstrong>User Agreement\u003C/strong>\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"1\">\n\u003Cli>\u003Cstrong>What This Agreement Covers and Why You Should Read It\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Before using the services of this website, please carefully read and fully understand each clause of this Agreement. This Agreement clarifies the rights and obligations between you and this website. By using this website, you agree to abide by the terms of this Agreement.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This website provides services in accordance with this Agreement. This website has the right to formulate and modify this Agreement from time to time as necessary. Once changes are made to the Agreement, this website will notify the changes through website announcements. If you do not agree with the relevant changes, you should take the initiative to stop using the services of this website. If you continue to use the services of this website, it shall be deemed as acceptance of the changes to the terms of service.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Some capitalized terms have specific definitions in this Agreement. The underlined words in this Agreement contain hyperlinks to additional information.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We recommend that you print a copy of this Agreement for future reference. You can always view the most current version on our Website.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement refers to the following additional documents, which also apply to your use of our Services:\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Our Privacy Policy, which lays out the terms under which we handle any personal information gathered about or submitted by you when using our Services. By accessing our Services, you agree to such gathering, usage, disclosure and handling of your data, and confirm the accuracy of the data you provide.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Our Cookie Policy, which presents details regarding the cookies utilized on our Website.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Our Acceptable Use Policy, which outlines the allowed and prohibited uses of our Services.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"2\">\n\u003Cli>\u003Cstrong>ColawalleX&nbsp;APPs\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We grant you a license to use the App subject to this Agreement and the relevant rules set forth by app stores such as the App Store and Google Play (\"App Store Rules\"). We do not sell the App to you; we retain ownership of it.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The app stores may periodically push App updates. Depending on the update content, you may not be able to use our services through the App if you do not download the latest version of the App and accept the new terms of service.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable license to use the App solely in accordance with this Agreement and the App Store Rules. We reserve all other rights.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"3\">\n\u003Cli>\u003Cstrong>User Qualification Requirements\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">To use our Platform and Services, individual users must be of legal adult age in their respective jurisdictions, which is typically 18 years or older in most countries. By creating an account on our Platform, you represent and warrant that you meet the minimum age requirement. We reserve the right to request age verification documents at any time.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">For non-individual users, such as businesses and organizations, you represent and warrant that you have full authority to bind the entity on behalf of which you are using our Platform and Services. Such entity shall be solely responsible for ensuring compliance with these Terms.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You may only open an account and use our Services if it is permitted under the laws and regulations applicable in your country of residence or incorporation. By accessing our Platform and Services, you represent and warrant that your use does not violate any such laws or regulations. You shall be solely responsible for any consequences arising from your breach of this Agreement.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"4\">\n\u003Cli>\u003Cstrong>Account Registration and Usage\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">To access ColawalleX Platform Services, you must first create a ColawalleX account by providing your registration details. During the account creation process, you are required to accept the ColawalleX User Agreement.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">For compliance reasons, all information you submit during ColawalleX registration or at any time thereafter must be current, accurate, and truthful. You must promptly update any changes to your ColawalleX account information. ColawalleX reserves the right to deny or withdraw its Services to any user for any reason.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">All activities associated with a ColawalleX account shall be deemed to be conducted by the registered ColawalleX account owner. You shall only use your ColawalleX account for your own use, not for any third party.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Unless explicitly authorized by ColawalleX, each user is only allowed to register one ColawalleX account on the Platform. ColawalleX prohibits the creation of duplicate ColawalleX accounts for the same user. If ColawalleX detects duplicate accounts, it may terminate or consolidate them without prior notice.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"5\">\n\u003Cli>\u003Cstrong>User Identity Verification\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You acknowledge that we are legally obligated to perform necessary security and due diligence checks on all users to provide our Platform Services. To verify your identity and process your transactions, you may be required to provide additional information as necessary for us to satisfy our compliance procedures. We reserve the right to validate any information you submit by appropriate means, including checking commercial databases or credit reports. You authorize us to periodically obtain your credit report(s) in order to open, maintain, or renew your account on our Platform, or to investigate disputes relating to this User Agreement and account activities.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"6\">\n\u003Cli>\u003Cstrong>Maintaining Account Information\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You must keep your account information on our Platform current and accurate at all times. We shall not be liable for any damages resulting from outdated or incorrect account information. We reserve the right to request confirmation or evidence of your account information as needed.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We may contact you via email or other methods to provide notices concerning your account and our Services. It is your responsibility to monitor your email and communications channels to ensure you do not miss any important updates. We shall not be liable for any consequences that arise from missed communications due to your failure to do so.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"7\">\n\u003Cli>\u003Cstrong>Data Ownership and control rights\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You shall take reasonable measures to keep your account credentials and access secure. This includes using strong passwords, keeping passwords private, and regularly changing passwords. Never share your account login details with anyone.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Enable security features on your devices and web browsers for additional protection. Avoid auto-filling of passwords or other cached login methods. Monitor your account closely and report any suspicious activities immediately.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Although we may contact you concerning account security, we will never ask for your password or sensitive credentials. Beware of phishing attempts aiming to trick you into revealing security information.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You are responsible for all transactions made under your account access. Notify us promptly about any unauthorized activities so we can take timely actions to secure your account. Delayed reporting of compromised access may impact account security and make you financially responsible.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">For risk concerns, we may restrict account access pending further verification. With your cooperation, we aim to keep all accounts safe and secure.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">To maintain a secure platform, we may restrict certain account functionalities if we detect potential security risks, including:\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">1.Suspicious activities that may compromise your account security.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">2.Unauthorized access attempts or fraudulent transactions associated with your account.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We will inform you of such account restrictions as soon as feasible, unless notification is prohibited by law or could jeopardize reasonable security precautions. The restrictions will be removed once the security risks are addressed.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You will be responsible for any unauthorized transactions resulting from fraudulent actions or gross negligence in properly using your account according to our terms. This includes intentional misuse and failure to take reasonable security measures.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"8\">\n\u003Cli>\u003Cstrong>Sending Money Abroad with ColawalleX\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Creating a Transfer Order\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">To send money abroad, you need to create a transfer order through your ColawalleX account online. A transfer order specifies:\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Recipient's full name\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Recipient's account details\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Transfer amount\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Payment method\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You can choose to send a fixed source currency amount or a fixed recipient currency amount. For certain currencies, we only support fixed source amounts.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The maximum amount allowed per transfer order is subject to change based on regulations. Please follow the order limit shown on the order creation page when submitting transfers, as this will reflect the most up-to-date policy limit. We strive to keep our online order pages up-to-date with the latest allowable transfer limits. It is your responsibility to ensure your order amount falls within the currently posted limit to avoid order rejection. If you have any questions about the displayed transfer limit, please contact us before creating your order.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Once submitted, you'll receive a confirmation email with a unique transaction code for tracking. Provide this code if you need to inquire about a particular transfer.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Orders received after 5pm or on non-business days will be processed on the next business day.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Funding and Processing Orders\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We process orders once we receive cleared funds from you, including fees. It is your responsibility to fund transfers promptly.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We perform required compliance checks which may delay processing. We cannot be responsible for any delays caused by these checks.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">When you submit an order, we provide estimated delivery timelines. You can also check our FAQ for typical timelines by currency. We make reasonable efforts to adhere to these timelines, but we cannot control when the recipient bank will credit the funds to the recipient's account.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Canceling or Rejecting Orders\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We may reject orders if unable to process and notify you where possible. However, for legal reasons, we may not always be able to notify you.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You may cancel orders if the source currency has not yet been exchanged. Please refer to our FAQ for instructions on how to cancel orders properly.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Liability for Incorrect Information\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You are responsible for providing accurate recipient details. If we process an order based on the details you provide, we have fulfilled our obligation, even if there are errors on your part.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If you provide incorrect information leading to issues, we will make reasonable efforts to trace funds but may charge a service fee.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Funding Your Transfers\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You must fund transfers using a payment method held in your own name. To prevent fraud, we will not accept payments from third-party sources.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"9\">\n\u003Cli>\u003Cstrong>Exchange Rates and Fees\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Exchange Rate Quotes\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Due to exchange rate fluctuations, rates displayed on different platforms may vary.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Our rates are sourced from authoritative market data sources. However, to avoid disputes, the exchange rate applied will be the rate shown when you create your transfer order on our platform. This is the final rate, regardless of any market rate fluctuations after order creation.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We cannot honor any rate seen on third-party sites or estimated previously. The rate shown during order creation on our platform is the only valid, final rate.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Rate Fluctuations\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Exchange rates can fluctuate frequently. The rate applied will be the current rate at the time we process your order, which may differ from the estimate provided during order creation.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We source competitive exchange rates but do not guarantee any specific rate, estimated or otherwise. Rates may vary at any time due to market fluctuations outside of our control.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Service Fees\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">In addition to the exchange rate, we charge a transparent service fee on each transfer order as indicated during the order process. Applicable fees will be deducted from your sent funds.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The fee estimate provided during order creation may differ slightly from the final fee applied at execution time due to rate fluctuations. You can view our pricing page for current fee rates by currency pair.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Fees must be fully funded just like the transfer amount. We will not process orders with insufficient fees.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"10\">\n\u003Cli>\u003Cstrong>Intellectual Property\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The ColawalleX website, mobile apps, APIs, documentation, and all other related materials are the intellectual property of ColawalleX.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">When using our services, you may access and utilize our proprietary software, content, tools, and documentation as permitted through our platforms and as necessary to facilitate your transactions.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">However, you may not:\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Resell, distribute, sub-license, modify, or create derivative versions of any ColawalleX software, content, or materials.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Remove or alter any ColawalleX trademarks or copyright notices.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Reverse engineer, decompile, disassemble, or access the underlying source code of any ColawalleX software or systems.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- Apply any other process to derive the source code of proprietary ColawalleX software.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The ColawalleX name, logo, trademarks, content, and materials remain the sole property of ColawalleX. Use of our services does not grant users any ownership or license over ColawalleX intellectual property, beyond permission to utilize it for authorized purposes only.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"11\">\n\u003Cli>\u003Cstrong>Limitation of Liability\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We strive to provide reliable and secure services. However, we cannot guarantee against all possible risks or take full responsibility for issues outside our control.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Service Disruptions\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We are not liable for service disruptions or delays caused by technical failures, cyber attacks, or other events beyond our control. We agree to make reasonable efforts to restore service availability quickly in such cases.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Unauthorized Access\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We take precautions to keep your account secure. But you share responsibility for protecting your login credentials and reporting suspicious activity. We are not liable for losses due to unauthorized access if you did not take reasonable security precautions.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Inaccurate Transactions\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If we make an error resulting in an incorrect funds transfer, we will attempt to rectify the payment. But we are not liable for losses resulting from inaccurate recipient details you provided.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Third-Party Services\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We may provide links to third-party websites, but we are not responsible for their availability, content, or associated risks. Use caution when accessing other sites.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Prohibited Use\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You agree to access our services only for legal personal use. We are not liable for any business or commercial losses. Do not use our services fraudulently, illegally, or with negligent security practices.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Indemnification\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You agree to indemnify ColawalleX for any legal costs or damages arising from your violation of this Agreement or misuse of our services.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Debt Collection\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If you owe outstanding debt to us, we may recover it from any funds available in your ColawalleX account or through legal debt collection means. You agree to reimburse ColawalleX for reasonable costs of collecting owed amounts.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"12\">\n\u003Cli>\u003Cstrong>Availability of Services\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We aim to provide continuous and reliable access to our services. However, we cannot guarantee uninterrupted availability, as technical issues or other disruptions may arise occasionally.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We reserve the right to suspend, discontinue or modify part or all of our services at any time without prior notice. We will not be liable for any losses or inconveniences caused by service unavailability.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">As a user, you are responsible for ensuring you have the necessary means and arrangements in place to access our services when needed. This includes having appropriate internet connectivity, updated software versions, and backup options in case of potential disruptions.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">While we strive to minimize downtime and provide advance notice where possible, please be prepared for occasional outages or changes to our services beyond our control. We appreciate your understanding as we work to enhance reliability and deliver the best possible user experience.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"13\">\n\u003Cli>\u003Cstrong>User Security Precautions\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You are responsible for implementing adequate security measures when accessing our services, including using antivirus software and keeping your systems updated. We cannot guarantee that our services will be free of technical flaws or vulnerabilities.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You agree not to intentionally transmit viruses, malware, or other harmful code through our services. You will not attempt to gain unauthorized access to our systems or data. Such actions would be considered a violation of cybercrime law.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Any confirmed malicious cyber attacks on our services will result in immediate suspension of your account. We reserve the right to report such activities to legal authorities and provide relevant user data to support investigations.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Please take precautions to secure your own systems. Avoid actions that seek to exploit technical flaws or compromise our security protections. We aim to provide a trustworthy environment for all our users.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"14\">\n\u003Cli>\u003Cstrong>Account Termination\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We reserve the right to terminate your account or any associated services at any time, without prior notice or stating a reason. If you wish to voluntarily close your account, you may do so by contacting our customer support.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We may immediately suspend or terminate your account if:\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- You violate this Agreement or any related policies.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- We have reason to believe you have violated applicable laws or regulations.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- We receive a valid legal request from authorities to do so.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">- We suspect fraudulent activities or security risks associated with your account.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We may also temporarily suspend your account if we detect suspicious activities that suggest unauthorized access or fraudulent use. In such cases, we will attempt to notify you promptly of any suspensions, unless prohibited by law or for security reasons.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Upon closure of your account for any reason, all privileges granted to you through our services will be revoked. You must immediately uninstall our app and cease using our services.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"15\">\n\u003Cli>\u003Cstrong>About Communication\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">We primarily communicate with users via email. To receive important notices, you must maintain at least one valid email address in your account profile. Please check your email regularly for updates regarding transactions, services, and other relevant information. We are not responsible for any consequences resulting from missed emails from us.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">Emails sent before 5 PM on business days are considered received on that same day. Emails sent after 5 PM or on weekends/holidays will be considered received on the next business day.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">When regulations require us to provide durable information, we will send emails with attachments or links to website content that can be retained. Please keep copies of all communications from us for future reference.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If you require a copy of this Agreement or other documents, please contact Customer Support.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement is made in English. Translations in other languages are provided for convenience only. The English version is the official and authoritative text.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"16\">\n\u003Cli>\u003Cstrong>Governing Law and Dispute Resolution\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States. Any dispute arising out of or relating to this Agreement or your account shall be submitted to the exclusive jurisdiction of the state and federal courts located in California.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You may have additional statutory rights under the laws of your jurisdiction. However, to the extent permitted by applicable law, the terms of this Agreement shall prevail over those statutory rights, and this Agreement shall be governed solely by the laws of California and the United States.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">The parties agree to submit to the personal jurisdiction of the courts located in California for the purpose of litigating all claims or disputes arising out of or relating to this Agreement. The parties hereby waive any objections to venue or inconvenient forum.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"17\">\n\u003Cli>\u003Cstrong>Additional Provisions\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement is exclusively between you and us. No third party shall have any right to enforce its terms. Neither party requires permission from any other person to modify or terminate this Agreement.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">You may not assign, transfer, or delegate your rights or obligations under this Agreement without our prior written consent. We reserve the right to transfer, assign, or delegate this Agreement or any rights or obligations arising under it at any time without notice.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If any provision of this Agreement is deemed invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">If we delay in enforcing any of the terms of this Agreement, such delay shall not constitute a waiver of our right to enforce those terms in the future.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement supersedes all previous agreements between you and us concerning its subject matter.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">This Agreement shall be governed by the laws of California and the United States, as further detailed in the Governing Law and Dispute Resolution section.\u003C/p>\n\u003Col style=\"padding-left: 20px; font-size: 18px; font-weight: 600;\" start=\"18\">\n\u003Cli>\u003Cstrong>Definitions of Key Terms\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"App\" refers to our mobile application software and related data, media, and content.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"Business Day\" means any day except Saturday, Sunday, or a public holiday in California when banks are open for business.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"Services\" means all products, services, content, features, technologies, and functions offered by us on our websites, apps, and related platforms.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"Source Currency\" means the currency you use to fund or hold in your account for transactions.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"Target Currency\" means the currency that the recipient will receive in a transaction.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"US Business Day\" means any day except Saturdays, Sundays, federal holidays, or California state holidays when our offices are open.\u003C/p>\n\u003Cp style=\"font-size: 15px; color: #4e5969; text-indent: 2em;\">\"Website\" includes, but is not limited to, our website \u003Ca href=\"//www.colawallex.com\" target=\"_blank\" rel=\"noopener\"> www.colawallex.com \u003C/a> and any other URLs where we provide our services.\u003C/p>",12,"用户协议",1,3,0,"2023-09-27 17:28:08","2024-06-20 16:36:51",null,1791554637713]